Privacy Policy

Last updated: 6 November 2026

1. Who we are

SINOTECH ENERGY LIMITED (中信新能源科技(香港)有限公司) is a company registered in Hong Kong, China, with operations in Nanning, Guangxi, China. In this policy, “we”, “us” and “our” refer to SINOTECH ENERGY LIMITED.

This policy explains how we handle personal information collected through our website at www.energychine.cn (the “Site”). It applies to visitors and to people who contact us through the Site.

2. Information we collect

Information you give us. When you submit our contact form, we collect the details you enter: your full name, company name, email address, telephone number, country, the business division you are interested in, a description of your project or requirement, and how you found us.

Information collected automatically. When you visit the Site, our hosting infrastructure records standard technical data: your IP address, browser type and version, the pages you request, and the date and time of your request. This data is used for security, troubleshooting and aggregate traffic analysis.

We do not knowingly collect sensitive personal data (such as health, religious belief, or biometric data) and we ask that you do not include such information in your enquiry.

3. How we use your information

  • To respond to your enquiry and provide quotations, technical information or proposals;
  • To communicate with you about a project, order or contract;
  • To keep internal records of business correspondence;
  • To protect the Site against spam, abuse and unauthorised access;
  • To comply with legal, tax and accounting obligations.

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

4. Basis for processing

Where data protection law requires a legal basis, we rely on: your consent (given when you tick the consent box and submit the form); our legitimate interests in responding to business enquiries and securing the Site; and compliance with legal obligations. You may withdraw consent at any time by contacting us.

5. Cookies

The Site uses only the cookies necessary for it to function and to remember your cookie preferences. We do not currently use advertising or third-party analytics cookies. If this changes, we will update this policy and, where required, ask for your consent before such cookies are set.

6. Sharing and service providers

We share personal information only with service providers who help us operate the Site and our business, and only to the extent necessary:

  • Hosting provider — the Site is hosted on servers located in Singapore;
  • Email provider — enquiry notifications are delivered to and stored in our business mailbox operated by Tencent Enterprise Mail;
  • Professional advisers and authorities — where required by law, regulation or legal process.

These providers are bound to use the information only for the purposes we specify.

7. International transfers

We are based in Hong Kong, China, and operate from Nanning, Guangxi, China. Our website hosting is located in Singapore and our business email is operated by a provider in China. Your information may therefore be processed in these locations. Where required, we take reasonable steps to ensure that transfers are subject to appropriate safeguards.

8. How long we keep information

Enquiry records are kept for up to 24 months from the date of last contact, unless a longer period is required for an active project, a contract, or a legal obligation. After that period, records are deleted or anonymised.

9. Your rights

Subject to applicable law, you may ask us to: confirm whether we hold your personal information; provide a copy; correct inaccurate information; delete information we no longer need; restrict or object to certain processing; or withdraw consent. To exercise any of these rights, email info@energychine.cn. We will respond within a reasonable period and may need to verify your identity first.

10. Security

The Site is served over HTTPS with modern TLS. Access to our systems is restricted to authorised personnel, and administrative access is protected by key-based authentication. No method of transmission or storage is completely secure, but we take reasonable technical and organisational measures to protect your information.

11. Children

The Site is intended for business users and is not directed to children. We do not knowingly collect personal information from anyone under 16.

12. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be reflected on this page.

13. Contact us

For any question about this policy or about how we handle your information, contact us at info@energychine.cn.

SINOTECH ENERGY LIMITED (中信新能源科技(香港)有限公司)
Registered in Hong Kong, China · Operations in Nanning, Guangxi, China

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